Shipping policy
Thank you for choosing TreasuredMemories. We want to make sure your purchase arrives safely and timely. Here is our Shipping Policy
- All orders will be processed within 1-3 business days after payment confirmation.
- International orders will take 10-15 business days to arrive, depending on the destination country's customs and postal service.
- Shipping rates are calculated based on the weight and destination of the package.
- We are not responsible for any customs fees, taxes, or duties that may be incurred upon delivery.
- If you need expedited shipping, please contact us before placing your order to arrange for express shipping at an additional cost.
- Once your order has been shipped, we will provide you with a tracking number so that you can monitor the delivery status of your package.
- If your package is lost or damaged during transit, please contact us immediately so that we can initiate a claim with the shipping carrier and arrange for a replacement or refund
We hope you enjoy your new Frame! If you have any questions or concerns about our shipping policy, please feel free to contact us.